Who receives the investigation report?

Usually the organization that retained the investigator. Participants are generally informed of the outcome as required by law and policy.

Can I bring someone to my interview?

In most investigations, participants may bring a support person, subject to confidentiality.

How a fair workplace investigation works

When an independent investigator helps

Organizations bring in an independent investigator when a complaint involves senior people, is complex or sensitive, or when internal investigators may not be seen as neutral. An outside investigator can help the process be, and be seen to be, fair.

The usual steps

Intake and conflict check: the scope and mandate are agreed in writing.
Investigation procedure: allegations, witnesses and documents are identified.
Interviews: the complainant, the respondent and witnesses are interviewed, and the respondent is told the allegations and given a chance to respond.
Evidence review: findings are made on the balance of probabilities.
Written report: clear, impartial findings based on the evidence.

Fairness for everyone involved

A fair investigation is timely, confidential to the extent possible, trauma-informed and free of bias. Participants are treated with respect and can usually bring a support person to interviews. The investigator does not take sides.

Investigations in sport

Sport organizations increasingly need independent investigations of complaints under safe-sport policies and codes of conduct. The same principles of fairness, independence and clear reasoning apply.

Languages

Lutfi Law ADR conducts investigations in English and Arabic, which can help participants give their best evidence.

General information, not legal advice. Every situation is different. Book a consultation to talk about yours. Initial consultation free for employment and human rights matters.

Last reviewed: October 2026 · Lutfi Law